Prevention and treatment

1. What can I do to protect myself?
Here are the measures to be taken:

Wash your hands often. It is recommended to make hydroalcoholic solutions for hand washing available in all public places, gyms, supermarkets, pharmacies and other meeting places
Avoid close contact with people suffering from acute respiratory infections
Avoid hugs and handshakes
Maintain, in social contacts, an interpersonal distance of at least one meter
Cover your mouth and nose if you sneeze or cough
Sneezing and / or coughing in a tissue avoiding contact of the hands with respiratory secretions
Avoid the promiscuous use of bottles and glasses, especially during sports
Do not touch your eyes, nose and mouth with your hands
Do not take antiviral drugs and antibiotics unless prescribed by your doctor
Clean the surfaces with soap and water or common neutral detergents to remove dirt and then disinfect them with sodium hypochlorite solutions (bleach / varechin) or properly diluted alcohol.
It is strongly recommended, in all social contacts, to use respiratory protection (masks) as an additional measure to other individual hygiene-sanitary protection measures.
If you experience fever, cough or breathing difficulties and you suspect that you have been in close contact with a person with Covid-19 respiratory disease:

stay at home, do not go to the emergency room or medical offices, but call the family doctor, pediatrician or medical guard, or call the regional toll-free number. Use emergency numbers 112/118 only in case of worsening symptoms or difficulty in breathing.
Stay informed about the spread of the pandemic, available on the WHO website and on the ministry website.

2. Who can I contact for information on the correct behavior to follow and the procedure to be followed in case I had contact with positive people?
You can call the toll-free number 800.065.510 activated for assistance to fragile people. The operators also respond for information on the correct behaviors to be respected and the procedure to be followed in case of close contact with positive subjects. The requests include the intervention of doctors for a first telephone assistance and for the activation of hospital facilities. The Ministry of Health has also activated the free public utility number 1500 where health workers answer citizens' questions.

3. What are the rules for hand disinfection / washing?
Hand washing is intended to ensure adequate cleaning and hand hygiene through mechanical action.

Common hand soap is sufficient for hand hygiene. In the absence of water, alcohol-based hand sanitizers can be used.
If you use soap it is important to rub your hands for at least 60 seconds.
If soap is not available, use a hydroalcoholic solution for at least 20-30 seconds.
The products available on the market for the disinfection of the hands in the absence of water and soap (medical-surgical devices and authorized biocides with microbicidal action) must be used when the hands are dry, otherwise they are not effective.

It is important to wash your hands:

Before

touching your eyes / nose / mouth (e.g. for smoking, brushing your teeth, etc.)
to eat
to take drugs or give drugs to others
Before and after

having handled food, especially if raw
having used the toilet,
having medicated or touched a wound
having changed a baby's diaper
having touched a sick person
having touched an animal
After

having attended public places (shop, clinic, station, gym, school, cinema, bus, office, etc.) and, in general, as soon as you return home
having handled the garbage
having used money
having touched other people.
It is also a good habit to cough / sneeze in the crease of the elbow, to avoid contaminating the hands with which you can subsequently transmit your microorganisms (for example by touching the mobile phone, a door handle, etc.).
Finally, it is recommended to use disposable tissues to blow the nose, possibly environmentally sustainable, and to dispose of them in the waste, and wash your hands, immediately after use.